{"id":609,"date":"2020-10-13T07:28:49","date_gmt":"2020-10-13T07:28:49","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=609"},"modified":"2024-11-05T11:51:41","modified_gmt":"2024-11-05T04:51:41","slug":"cac-cau-hoi-thuong-gap","status":"publish","type":"page","link":"https:\/\/testing.ngoctaman.vn\/wp68\/cac-cau-hoi-thuong-gap","title":{"rendered":"C\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p"},"content":{"rendered":"<h3> V\u1ec1 giao h\u00e0ng:<\/h3>\n<h2 id=\"nta-1-toi-co-the-dat-hang-nhung-loai-qua-tang-nao-tai-ngoc-tam-an\">1. T\u00f4i c\u00f3 th\u1ec3 \u0111\u1eb7t h\u00e0ng nh\u1eefng lo\u1ea1i qu\u00e0 t\u1eb7ng n\u00e0o t\u1ea1i Ng\u1ecdc T\u00e2m An?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Ng\u1ecdc T\u00e2m An cung c\u1ea5p \u0111a d\u1ea1ng c\u00e1c lo\u1ea1i qu\u00e0 t\u1eb7ng cao c\u1ea5p, bao g\u1ed3m:<\/p>\n<ul data-sourcepos=\"10:9-13:13\">\n<li data-sourcepos=\"11:9-11:69\">Qu\u00e0 t\u1eb7ng m\u1ea1 v\u00e0ng sang tr\u1ecdng (thuy\u1ec1n bu\u1ed3m m\u1ea1 v\u00e0ng, tranh m\u1ea1 v\u00e0ng, \u0111\u1ed3ng h\u1ed3&#8230;)<\/li>\n<li data-sourcepos=\"12:9-12:87\">C\u00e1c s\u1ea3n ph\u1ea9m th\u1ee7 c\u00f4ng m\u1ef9 ngh\u1ec7 \u0111\u1ed9c \u0111\u00e1o (\u0110\u1ed3 \u0111\u1ed3ng m\u1ea1 v\u00e0ng, \u0111\u00e1 qu\u00fd ch\u1ebf t\u00e1c, t\u01b0\u1ee3ng g\u1ed7&#8230;)<\/li>\n<li data-sourcepos=\"12:9-12:87\">C\u00e1c s\u1ea3n ph\u1ea9m qu\u00e0 t\u1eb7ng d\u00e0nh cho doanh nghi\u1ec7p (qu\u00e0 bi\u1ebfu, s\u1ea3n ph\u1ea9m bi\u1ec3u tr\u01b0ng, c\u00fap l\u01b0u ni\u1ec7m,&#8230;)<\/li>\n<\/ul>\n<h2 id=\"nta-2-toi-co-the-xem-hinh-anh-san-pham-truoc-khi-dat-hang-khong\">2. T\u00f4i c\u00f3 th\u1ec3 xem h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 xem h\u00ecnh \u1ea3nh chi ti\u1ebft c\u1ee7a t\u1eebng s\u1ea3n ph\u1ea9m tr\u00ean website c\u1ee7a Ng\u1ecdc T\u00e2m An. Ngo\u00e0i ra, ch\u00fang t\u00f4i c\u00f3 cung c\u1ea5p catalogue s\u1ea3n ph\u1ea9m v\u1edbi h\u00ecnh \u1ea3nh ch\u1ea5t l\u01b0\u1ee3ng cao \u0111\u1ec3 qu\u00fd kh\u00e1ch tham kh\u1ea3o. Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c catalogue.<\/p>\n<h2 id=\"nta-3-ngoc-tam-an-co-giao-hang-tren-toan-quoc-khong\">3. Ng\u1ecdc T\u00e2m An c\u00f3 giao h\u00e0ng tr\u00ean to\u00e0n qu\u1ed1c kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>C\u00f3, ch\u00fang t\u00f4i nh\u1eadn giao h\u00e0ng t\u1eadn n\u01a1i tr\u00ean to\u00e0n qu\u1ed1c. Ngo\u00e0i ra c\u00f2n c\u00f3 nh\u1eefng ch\u00ednh s\u00e1ch mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u1eb7c bi\u1ec7t d\u00e0nh cho c\u00e1c m\u1eb7t h\u00e0ng.<\/p>\n<h2 id=\"nta-4-thoi-gian-giao-hang-la-bao-lau\">4. Th\u1eddi gian giao h\u00e0ng l\u00e0 bao l\u00e2u?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Th\u1eddi gian giao h\u00e0ng t\u1eeb 1-3 ng\u00e0y l\u00e0m vi\u1ec7c \u0111\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng n\u1ed9i th\u00e0nh H\u00e0 N\u1ed9i v\u00e0 TP. H\u1ed3 Ch\u00ed Minh, v\u00e0 3-5 ng\u00e0y l\u00e0m vi\u1ec7c \u0111\u1ed1i v\u1edbi c\u00e1c t\u1ec9nh th\u00e0nh kh\u00e1c. Th\u1eddi gian giao h\u00e0ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng v\u00e0 t\u00ecnh h\u00ecnh v\u1eadn chuy\u1ec3n.<\/p>\n<h2 id=\"nta-5-phi-van-chuyen-duoc-tinh-nhu-the-nao\">5.  Ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c t\u00ednh nh\u01b0 th\u1ebf n\u00e0o?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Ph\u00ed v\u1eadn chuy\u1ec3n s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh d\u1ef1a tr\u00ean kh\u1ed1i l\u01b0\u1ee3ng, k\u00edch th\u01b0\u1edbc s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng. Qu\u00fd kh\u00e1ch s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o chi ph\u00ed v\u1eadn chuy\u1ec3n c\u1ee5 th\u1ec3 tr\u01b0\u1edbc khi x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/p>\n<h3> V\u1eacN CHUY\u1ec2N V\u00c0 \u0110\u1ed4I TR\u1ea2:<\/h3>\n<h2 id=\"nta-1-ngoc-tam-an-co-chinh-sach-bao-hanh-san-pham-khong\">1. Ng\u1ecdc T\u00e2m An c\u00f3 ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>C\u00f3, t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a Ng\u1ecdc T\u00e2m An \u0111\u1ec1u \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh t\u1eeb 6 th\u00e1ng \u0111\u1ebfn 1 n\u0103m t\u00f9y theo lo\u1ea1i s\u1ea3n ph\u1ea9m. Qu\u00fd kh\u00e1ch vui l\u00f2ng xem chi ti\u1ebft <a href=\"https:\/\/testing.ngoctaman.vn\/wp68\/chinh-sach-doi-tra\">ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh<\/a> tr\u00ean website ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n.<\/p>\n<h2 id=\"nta-2-toi-co-the-doi-tra-hang-duoc-khong\">2. T\u00f4i c\u00f3 th\u1ec3 \u0111\u1ed5i tr\u1ea3 h\u00e0ng \u0111\u01b0\u1ee3c kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1ed5i tr\u1ea3 h\u00e0ng trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng n\u1ebfu s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c kh\u00f4ng \u0111\u00fang v\u1edbi m\u00f4 t\u1ea3. Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3.<\/p>\n<h2 id=\"nta-3-quy-trinh-doi-tra-hang-nhu-the-nao\">3. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>\u0110\u1ec3 \u0111\u1ed5i tr\u1ea3 h\u00e0ng, qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Ng\u1ecdc T\u00e2m An v\u00e0 cung c\u1ea5p th\u00f4ng tin \u0111\u01a1n h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd h\u01b0\u1edbng d\u1eabn chi ti\u1ebft quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3.<\/p>\n<h2 id=\"nta-4-cac-hinh-thuc-thanh-toan-nao-duoc-chap-nhan\">4. C\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n n\u00e0o \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Ng\u1ecdc T\u00e2m An ch\u1ea5p nh\u1eadn c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n sau:<\/p>\n<ul data-sourcepos=\"57:9-59:55\">\n<li data-sourcepos=\"57:9-57:38\">Thanh to\u00e1n tr\u1ef1c ti\u1ebfp t\u1ea1i c\u1eeda h\u00e0ng.<\/li>\n<li data-sourcepos=\"57:9-57:38\">Ti\u1ec1n m\u1eb7t khi nh\u1eadn h\u00e0ng (COD).<\/li>\n<li data-sourcepos=\"58:9-58:32\">Chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng.<\/li>\n<li data-sourcepos=\"59:9-59:55\">Thanh to\u00e1n tr\u1ef1c tuy\u1ebfn qua th\u1ebb t\u00edn d\u1ee5ng\/ghi n\u1ee3.<\/li>\n<\/ul>\n<h2 id=\"nta-5-thong-tin-ca-nhan-cua-toi-co-duoc-bao-mat-khong\">5. Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a t\u00f4i c\u00f3 \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>Ng\u1ecdc T\u00e2m An cam k\u1ebft b\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a qu\u00fd kh\u00e1ch. Ch\u00fang t\u00f4i tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t c\u00e1c quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin theo ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/p>\n<h3> Thanh to\u00e1n:<\/h3>\n<h2 id=\"nta-1-toi-co-can-dat-coc-truoc-khi-dat-hang-khong\">1. T\u00f4i c\u00f3 c\u1ea7n \u0111\u1eb7t c\u1ecdc tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>T\u00f9y thu\u1ed9c v\u00e0o gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng v\u00e0 y\u00eau c\u1ea7u c\u1ee5 th\u1ec3, qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 c\u1ea7n \u0111\u1eb7t c\u1ecdc tr\u01b0\u1edbc m\u1ed9t ph\u1ea7n gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng. Nh\u00e2n vi\u00ean kinh doanh s\u1ebd trao \u0111\u1ed5i c\u1ee5 th\u1ec3 v\u1edbi qu\u00fd kh\u00e1ch khi x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/p>\n<h2 id=\"nta-2-ngoc-tam-an-co-xuat-hoa-don-vat-khong\">2. Ng\u1ecdc T\u00e2m An c\u00f3 xu\u1ea5t h\u00f3a \u0111\u01a1n VAT kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>C\u00f3, ch\u00fang t\u00f4i c\u00f3 xu\u1ea5t h\u00f3a \u0111\u01a1n VAT theo y\u00eau c\u1ea7u c\u1ee7a qu\u00fd kh\u00e1ch. Vui l\u00f2ng cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin xu\u1ea5t h\u00f3a \u0111\u01a1n khi \u0111\u1eb7t h\u00e0ng.<\/p>\n<h2 id=\"nta-3-toi-co-the-dat-hang-theo-yeu-cau-rieng-duoc-khong\">3. T\u00f4i c\u00f3 th\u1ec3 \u0111\u1eb7t h\u00e0ng theo y\u00eau c\u1ea7u ri\u00eang \u0111\u01b0\u1ee3c kh\u00f4ng?<svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/h2>\n<p>C\u00f3, Ng\u1ecdc T\u00e2m An nh\u1eadn thi\u1ebft k\u1ebf v\u00e0 s\u1ea3n xu\u1ea5t qu\u00e0 t\u1eb7ng theo y\u00eau c\u1ea7u ri\u00eang c\u1ee7a qu\u00fd kh\u00e1ch. Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u00e0 b\u00e1o gi\u00e1.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>V\u1ec1 giao h\u00e0ng: 1. T\u00f4i c\u00f3 th\u1ec3 \u0111\u1eb7t h\u00e0ng nh\u1eefng lo\u1ea1i qu\u00e0 t\u1eb7ng n\u00e0o t\u1ea1i Ng\u1ecdc T\u00e2m An? Ng\u1ecdc T\u00e2m An cung c\u1ea5p \u0111a d\u1ea1ng c\u00e1c lo\u1ea1i qu\u00e0 t\u1eb7ng cao c\u1ea5p, bao g\u1ed3m: Qu\u00e0 t\u1eb7ng m\u1ea1 v\u00e0ng sang tr\u1ecdng (thuy\u1ec1n bu\u1ed3m m\u1ea1 v\u00e0ng, tranh m\u1ea1 v\u00e0ng, \u0111\u1ed3ng h\u1ed3&#8230;) C\u00e1c s\u1ea3n ph\u1ea9m th\u1ee7 c\u00f4ng m\u1ef9 ngh\u1ec7 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-609","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/pages\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":0,"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"wp:attachment":[{"href":"https:\/\/testing.ngoctaman.vn\/wp68\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}